> ## Documentation Index
> Fetch the complete documentation index at: https://docs.corelabs.ac/llms.txt
> Use this file to discover all available pages before exploring further.

# Error Fix

> Troubleshooting guide for common issues and problems with the Delta Force product

If you're experiencing issues with the product, this guide will help you diagnose and resolve common problems.

## Supported Launchers

<Info>
  **Only Steam Global & China** are supported.
</Info>

## Common Issues

<AccordionGroup>
  <Accordion title="Random Crashes / Freezes">
    **Solutions:**

    1. Set graphics presets to the **lowest** possible settings
    2. Lock in-game FPS to a stable value
    3. Recommended: **144 FPS cap + V-Sync enabled**
    4. Disable Super Resolution / DLSS / FSR completely

    <Note>
      Exception: AMD FidelityFX Super Resolution 2.0 in Ultra Performance mode may work.
    </Note>
  </Accordion>

  <Accordion title="Instant Crash on Game Launch">
    **Solutions:**

    1. Repair/verify game files in the launcher
    2. Launch the game once and reset graphics to **default**
    3. Restart your computer
  </Accordion>

  <Accordion title="Error #1">
    Perform these steps in order and restart after each change:

    1. Disable HVCI (Core Isolation)
    2. Disable Microsoft Driver Blocklist
    3. Disable Local Security Authority
  </Accordion>

  <Accordion title="Loader Crashes After Key Verification">
    Install the latest Microsoft Visual C++ Redistributable packages (both x86 and x64):

    <CardGroup cols={2}>
      <Card title="Visual C++ x64" icon="download" href="https://aka.ms/vs/17/release/vc_redist.x64.exe">
        Download Visual C++ Redistributable (64-bit)
      </Card>

      <Card title="Visual C++ x86" icon="download" href="https://aka.ms/vs/17/release/vc_redist.x86.exe">
        Download Visual C++ Redistributable (32-bit)
      </Card>
    </CardGroup>

    After installing both, restart your PC and try again.
  </Accordion>
</AccordionGroup>

## Final Checklist Before Starting Loader

Before contacting support, verify all of these items:

| Item                                           | Status |
| ---------------------------------------------- | ------ |
| Game and launcher fully closed                 | ☐      |
| Display mode: Borderless Windowed or Windowed  | ☐      |
| Windows Defender real-time protection disabled | ☐      |
| FACEIT AC completely uninstalled               | ☐      |
| Super Resolution / Upscaling OFF               | ☐      |
| DirectX 11 launch command set (-d3d11)         | ☐      |
| PC restarted after driver/security changes     | ☐      |

<Tip>
  Follow these steps exactly and issues will be eliminated.
</Tip>

## Diagnostic Tool

If none of the above solutions work, you need to generate a diagnostic report.

<Steps>
  <Step title="Download the Diagnostic Tool">
    <Card title="Download Error Fix Tool" icon="download" href="https://gofile.io/d/WWiQwM">
      Download the diagnostic file from our secure download page.
    </Card>

    <Warning>
      Only download files from official sources provided in your purchase confirmation.
    </Warning>
  </Step>

  <Step title="Run the Diagnostic">
    1. Close all game-related applications
    2. Run the diagnostic tool as Administrator
    3. Wait for the scan to complete
  </Step>

  <Step title="Take a Screenshot">
    Once the diagnostic is complete:

    1. Press `Windows + Shift + S` to open the Snipping Tool
    2. Select the entire diagnostic window
    3. Save the screenshot
  </Step>

  <Step title="Submit a Support Ticket">
    Open a support ticket and include:

    * Your diagnostic screenshot
    * Description of the issue
    * Steps you've already tried
    * Your system specifications

    <Info>
      Provide as much detail as possible to help our support team resolve your issue quickly.
    </Info>
  </Step>
</Steps>

## Still Having Issues?

<Card title="Contact Support" icon="headset">
  If you've followed all troubleshooting steps and still experience problems, open a support ticket on our Discord server with your diagnostic screenshot.
</Card>